We identify the importance of good customer service and will ensure that it has the staff and the processes in place to provide this to all of the club’s members and supporters.

Members and supporters may contact the club between 9:00 am and 5:00 pm, Monday to Friday to register any questions or concerns. If you would like more information on the member ticket redemption process, please contact our Membership Services Team during business hours at or leave a voicemail at (+612) 8602 6424 for a callback.

Please note that we will do our best to respond to your queries as soon as we can, though it might take longer than usual. We thank you in advance for your patience with us.

Letters and emails to the club will usually be answered within five working days of receipt.

Alternatively, you can complete the contact form below and one of our friendly staff members will be in touch with you.

Contact Us

Locked Bag 3003
Rooty Hill NSW 2766

T (+61 2) 8602 6400
F (+61 2) 8602 6499

T (+612) 8602 6424
Open 9:00am to 5:00pm