Here are some scenarios you might find yourself in during the transition period to help guide you back to Wanderland.

  • FULL SEASON TICKETED MEMBERS
    1. Shannon and Beth are Foundation members and love going to every home game to support the Wanderers. They used to be part of a larger group at Pirtek Stadium and can’t wait for the new Western Sydney Stadium to be built, but nowadays it is just the two of them seated together at ANZ and Spotless. They renewed their membership for the 2018/19 season before the 31 October 2018 deadline.
      Due to Shannon and Beth’s foundation status, full-season membership and renewing before 31 October 2018, they will be placed in Seating Status 1 for the move to Western Sydney Stadium. The club will allocate them seats based on membership category held and average length of consecutive years when compared to all members in that category.
    2. Ian has been a member since the club’s inception and holds Foundation status. His teenage son Michael joined the following season and sits beside him. In 2015, Ian’s wife Mandy and young daughter Jessica also joined but have been unable to move seats next to Ian and Michael. They are hoping to all be seated together at Western Sydney Stadium.
      As his two children are under 16 years old, Ian should form a family membership in order to group his family together. In the transition to Western Sydney Stadium, the family will automatically be seated together unless stated otherwise.
    3. Greg joined the Wanderers in 2014 and enjoys going to the football on his own whilst listening to the commentary on his headphones. He enjoys watching the games alone and does not have any family or friends that attend the match with him.
      Greg will fall into Seating Status 1 as he is a full season ticketed member, therefore being prioritised over non-ticketed members, additional seating requests and new members. The club will allocate him a seat based on membership category held and length of consecutive years renewed when compared to all members in that category.
  • FULL SEASON TICKET MEMBERS WISHING TO ADD NEW MEMBERS
    1. Nathan and Belinda signed up as full-season ticketed members for the Wanderers in the second season (2013/14) before having kids. Their daughter, Rebecca has been able to attend the matches for free as she is only three years old. Nathan and Belinda want to purchase a seat for Rebecca at Western Sydney Stadium so they don’t run into any issues when she does require seating.
      Nathan and Belinda should add Rebecca to a family membership for the 2018/19 season before 31 October 2018 in order to have all three family members placed in Seat Status 1 for the transition to Western Sydney Stadium. Alternatively, they can register Rebecca in the 2019/20 season; however, she will be placed into Seating Status 3 as a New Member. They will still be guaranteed seats together, though it will affect the family’s allocated seating at Western Sydney Stadium.
    2. Matt has been a member for four years and would like to get a membership for his fiancé Gemma, now that the new stadium is built.
      Gemma should become a member in the 2018/19 season before 31 October 2018 in order to be placed in Seating Status 1 for the 2019/20 season. Should she not wish to do so, Gemma can alternatively become a member in the 2019/20 season; however will fall into Seating Status 3. Matt and Gemma will still be guaranteed seating together, however Gemma will bring down the combined average length of membership for Matt and herself.
    3. Vince was a Foundation member who did not renew his membership after the move to Sydney Olympic Park. However, he would like to renew his membership for Western Sydney Stadium and would like to sit with Cindy and her group.
      To minimise the impact Vince has on Cindy and her group’s seating, he must renew his full season ticketed membership for the 2018/19 season to change from Seat Status 3 to Seat Status 1. This will place him in the same category as Cindy and her group, allowing them to raise his place within the queue with their Foundation status.
  • FOUNDATION MEMBERS
    1. Bill and Nancy are massive football fans and took the opportunity to register with Western Sydney Wanderers in their inaugural season. They considered giving up their memberships during the Sydney Olympic Park transition but they did not want to lose their Foundation status or membership at the new Western Sydney Stadium that is close to their house.
      As Foundation members, Bill and Nancy meet the first of the guiding principles for the transition process; Loyalty. To recognise and reward this loyalty, they will be placed in Seating Status 1. Any new members joining for the 2019/20 season they wish to sit next to will be placed in Seating Category 3. Whilst it will be guaranteed that Bill and Nancy will be able to sit next to the new members, they will be of a lower priority due to the seating status of the new members.
    2. Samantha is a Foundation member who sits with five of her friends that she has signed up over the years, each in separate seasons. Samantha would like to sit with her group in the new Western Sydney Stadium.
      As a Foundation member, Samantha will raise the average tenure of her friends by binding together in a group. This will also guarantee that they all remain together at Western Sydney Stadium for the years to come.
  • YOUR “FOOTBALL FRIENDS”
    1. The Clay and Futcher families met at the football during the Wanderers inaugural season. They have gotten to know each other over the years and enjoyed watching their children grow up together. They want to stay together at the new Western Sydney Stadium and maintain the relationship that they have built watching the Wanderers together.
      In order to ensure a group stays together, it is essential for a group to be formed and a Group Leader nominated. The Clay and Futcher families are able to form a group together, and the Group Leader will be the point of contact for the entire group and act on behalf of all other group members. It is suggested that all members in a group be made aware of and agree upon membership categories and seating locations before submitting a group. Larger groups should also be aware that due to the nature of the request, alternative locations to the original offer will be limited.
    2. James and Louise attend the football with Belinda and Nathan. They are also now great friends with four other couples they met at the football and sit in the same section. James and Louise’s daughter and son-in-law, Amelia and Patrick, sit on the other side of the stadium with their three children. They are hoping that the transition to Western Sydney Stadium will provide an opportunity to all be seated together in one large group.
      If the group wishes to be seated together, it is essential for a group to be formed and a Group Leader nominated. The Group Leader will be the point of contact for the entire group and act on behalf of all other group members. It is suggested that all members concerned be made aware of and agree upon membership categories and seating location requests before submitting a group. Larger groups should also be aware that due to the nature of the request, alternative locations to the original offer will be limited.
  • SPECIAL ACCESS REQUIREMENTS
    1. Phil and Megan have been Wanderers members for five years. In 2016, Phil had a serious knee injury that required surgery and has had limited mobility since. To accommodate, they were moved to aisle seats on the lower tier to facilitate easier access for them to still enjoy the match. They would like to have a similar arrangement at Western Sydney Stadium.
      Phil and Megan should create a group and complete the corresponding section regarding special access requirements for Phil. All members requesting this access will be required to provide documentation in the form of a letter from their doctor outlining the considerations for their seating request. This situation will apply even if documentation has been provided in previous seasons. All other members included in the group will be allocated seats in accordance with the special access requirements. Due to the nature of the request, all offers will be final with no ability to move.
    2. When the Wanderers moved to Sydney Olympic Park, Brad was able to gain a wheelchair spot and companion seat for his full-time carer, Janet. Brad never misses a game and is super excited about attending the new stadium.
      Brad and Janet should create a group and complete the corresponding section regarding wheelchair and carer requirements on the group request form. Brad will be required to provide documentation in the form of a letter from his doctor outlining the considerations for his seating request, as well as a Companion Card. This situation will apply even if documentation has been provided in previous seasons. Once a suitable location has been allocated, a representative from the membership team will make contact to complete the request and ensure practical and enjoyable viewing at Western Sydney Stadium.
  • CHANGING MEMBERSHIP CATEGORIES
    1. Craig and Daniel are good friends that love watching The Wanderers together. In the last couple of years they have both started families and find it difficult to get to all 13 home games. They love the Wanderers and want to continue supporting the club, but can’t commit their time at this stage of their lives.
      Craig and Daniel can downgrade to a Flexi Membership for the 2019/20 season. A White & Black 3 Match or 5 Match may suit their needs. These are general admission seats (GA) and give both members a range of seats to choose from each game. Craig and Daniel have the option of bringing their children and partners along by purchasing game day general admission ticket, while still able to be seated together. This keep their membership both flexible and affordable for their young families, as well as maintaining membership status with the Wanderers.
    2. Andy and Winnie have been White & Black General Admission members for three years and would like to take advantage of the stadium move by upgrading to reserved seating for the 2019/20 season. They are happy to incur the extra cost and really want to experience Western Sydney Stadium to the fullest.
      Andy and Winnie must be aware that if they want to guarantee a better seat in an upgraded section when the stadium move occurs, they must upgrade for the 2018/19 season. If they choose to wait for the 2019/20 season, availability within reserved seating categories could leave them behind as existing Red and/or Black members will receive priority as per the Seating Transition Principles’ outlined.
    3. Michelle owns a Supporter membership and has been waiting for the new Western Sydney Stadium to be built before upgrading to a ticketed membership. She would like to sit with Damien and his family who have held reserved seats for three years.
      As a supporter member, Michelle will have Seat Status 2 in the transition to Western Sydney Stadium. She is still guaranteed seating next to Damien’s family, however being in Seat Status 2, this will impact their position in queue for seat allocation. To prevent this, Michelle should purchase the same category membership as Damien’s family in order to boost their position in the seat allocation process.
    4. Brendan and Maria are Foundation members that have sat together in the Black category since the inaugural season. For the move to Western Sydney Stadium, they would like to upgrade to prime seating in the Red category.
      Brendan and Maria will remain in Seat Status 1 whether or not they upgrade to the Red Category for the 2018/19 season. However, current Red members will have allocation for Red category seats before Black members. If Brendan and Maria do choose to upgrade to the Red category prior to October 31 2018, they will increase their position in queue to be allocated prime Red category seating at the new Western Sydney Stadium.

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